3 HA Limited
active
No community ratings yet
Sponsor Details
| Organisation | 3 HA Limited |
|---|---|
| Sponsor ID | k09rrv |
| Status | active |
| Location | Colchester |
| Website | — |
| Route | Skilled Worker |
| Type & Rating | Worker (A rating) |
| Effective Date | 2026-05-01 |
Sponsorship Licence History
Status changes (1)
Active
2026-05-02 19:54:39
CQC only applies to healthcare providers. Many sponsors won't have a CQC record.
3HA Care Services
Postcode: CO4 5YQ
Overview
| Latest Inspection | 18 July 2023 |
|---|---|
| Report Published | 28 July 2023 |
| Latest Review | 28 July 2023 |
| provider.providerId | 1-2269202047 |
|---|---|
| provider.locationIds.0 | 1-2370329125 |
| provider.locationIds.1 | 1-25526672895 |
| provider.organisationType | Provider |
| provider.ownershipType | Organisation |
| provider.type | Social Care Org |
| provider.name | 3HA Limited |
| provider.odsCode | AV4Q |
| provider.registrationStatus | Registered |
| provider.registrationDate | 2015-12-30 |
| provider.companiesHouseNumber | 08383683 |
| provider.website | www.3haltd.com |
| provider.postalAddressLine1 | 17 De Grey Square |
| provider.postalAddressLine2 | De Grey Road |
| provider.postalAddressTownCity | Colchester |
| provider.region | East |
| provider.postalCode | CO4 5YQ |
| provider.uprn | 10034898800 |
| provider.onspdLatitude | 51.9247282 |
| provider.onspdLongitude | 0.916269 |
| provider.onspdIcbCode | E54000023 |
| provider.onspdIcbName | NHS Suffolk and North East Essex Integrated Care Board |
| provider.mainPhoneNumber | 01376440002 |
| provider.inspectionDirectorate | Adult social care |
| provider.constituency | Colchester |
| provider.localAuthority | Essex |
| provider.lastInspection.date | 2023-07-18 |
| provider.regulatedActivities.0.name | Personal care |
| provider.regulatedActivities.0.code | RA1 |
| provider.regulatedActivities.0.nominatedIndividual.personTitle | Mr |
| provider.regulatedActivities.0.nominatedIndividual.personGivenName | Akintayo |
| provider.regulatedActivities.0.nominatedIndividual.personFamilyName | Agoro |
| provider.inspectionCategories.0.code | S2 |
| provider.inspectionCategories.0.primary | true |
| provider.inspectionCategories.0.name | Community based adult social care services |
| location.locationId | 1-2370329125 |
| location.providerId | 1-2269202047 |
| location.organisationType | Location |
| location.type | Social Care Org |
| location.name | 3HA Care Services |
| location.onspdCcgCode | E38000117 |
| location.onspdCcgName | NHS North East Essex CCG |
| location.onspdIcbCode | E54000023 |
| location.onspdIcbName | NHS Suffolk and North East Essex Integrated Care Board |
| location.odsCode | VN6QQ |
| location.registrationStatus | Registered |
| location.registrationDate | 2015-12-30 |
| location.dormancy | N |
| location.onspdLatitude | 51.9247282 |
| location.onspdLongitude | 0.916269 |
| location.careHome | N |
| location.inspectionDirectorate | Adult social care |
| location.postalAddressLine1 | 17 De Grey Square |
| location.postalAddressLine2 | De Grey Road |
| location.postalAddressTownCity | Colchester |
| location.region | East |
| location.postalCode | CO4 5YQ |
| location.uprn | 10034898800 |
| location.mainPhoneNumber | 01376440002 |
| location.numberOfBeds | 0 |
| location.constituency | Colchester |
| location.localAuthority | Essex |
| location.lastInspection.date | 2023-07-18 |
| location.lastReport.publicationDate | 2023-07-28 |
| location.regulatedActivities.0.name | Personal care |
| location.regulatedActivities.0.code | RA1 |
| location.regulatedActivities.0.contacts.0.personTitle | Mr |
| location.regulatedActivities.0.contacts.0.personGivenName | Akintayo Olabosipo |
| location.regulatedActivities.0.contacts.0.personFamilyName | Agoro |
| location.regulatedActivities.0.contacts.0.personRoles.0 | Registered Manager |
| location.gacServiceTypes.0.name | Homecare agencies |
| location.gacServiceTypes.0.description | Domiciliary care service |
| location.specialisms.0.name | Caring for adults over 65 yrs |
| location.specialisms.1.name | Caring for adults under 65 yrs |
| location.specialisms.2.name | Dementia |
| location.specialisms.3.name | Learning disabilities |
| location.specialisms.4.name | Mental health conditions |
| location.specialisms.5.name | Physical disabilities |
| location.specialisms.6.name | Sensory impairment |
| location.specialisms.7.name | Substance misuse problems |
| location.inspectionCategories.0.code | S2 |
| location.inspectionCategories.0.primary | true |
| location.inspectionCategories.0.name | Community based adult social care services |
| location.historicRatings.0.reportDate | 2017-08-10 |
| location.historicRatings.0.reportLinkId | 39af6d14-6e51-446d-a6b8-f99f5fdd1faf |
| location.historicRatings.0.overall.rating | Good |
| location.historicRatings.0.overall.keyQuestionRatings.0.name | Safe |
| location.historicRatings.0.overall.keyQuestionRatings.0.rating | Good |
| location.historicRatings.0.overall.keyQuestionRatings.1.name | Well-led |
| location.historicRatings.0.overall.keyQuestionRatings.1.rating | Good |
| location.historicRatings.0.overall.keyQuestionRatings.2.name | Caring |
| location.historicRatings.0.overall.keyQuestionRatings.2.rating | Good |
| location.historicRatings.0.overall.keyQuestionRatings.3.name | Responsive |
| location.historicRatings.0.overall.keyQuestionRatings.3.rating | Good |
| location.historicRatings.0.overall.keyQuestionRatings.4.name | Effective |
| location.historicRatings.0.overall.keyQuestionRatings.4.rating | Good |
| location.historicRatings.1.reportDate | 2023-07-28 |
| location.historicRatings.1.reportLinkId | 0f9b2632-94ac-4fa8-a16a-b99d2809da5b |
| location.historicRatings.1.overall.rating | Requires improvement |
| location.historicRatings.1.overall.keyQuestionRatings.0.name | Safe |
| location.historicRatings.1.overall.keyQuestionRatings.0.rating | Requires improvement |
| location.historicRatings.1.overall.keyQuestionRatings.1.name | Well-led |
| location.historicRatings.1.overall.keyQuestionRatings.1.rating | Requires improvement |
| location.historicRatings.1.overall.keyQuestionRatings.2.name | Caring |
| location.historicRatings.1.overall.keyQuestionRatings.2.rating | Good |
| location.historicRatings.1.overall.keyQuestionRatings.3.name | Responsive |
| location.historicRatings.1.overall.keyQuestionRatings.3.rating | Good |
| location.historicRatings.1.overall.keyQuestionRatings.4.name | Effective |
| location.historicRatings.1.overall.keyQuestionRatings.4.rating | Good |
| location.reports.0.linkId | 0f9b2632-94ac-4fa8-a16a-b99d2809da5b |
| location.reports.0.reportDate | 2023-07-28 |
| location.reports.0.firstVisitDate | 2023-06-22 |
| location.reports.0.reportUri | /reports/0f9b2632-94ac-4fa8-a16a-b99d2809da5b?20230915120000 |
| location.reports.0.reportType | Location |
| location.reports.1.linkId | 39af6d14-6e51-446d-a6b8-f99f5fdd1faf |
| location.reports.1.reportDate | 2017-08-10 |
| location.reports.1.firstVisitDate | 2017-06-21 |
| location.reports.1.reportUri | /reports/39af6d14-6e51-446d-a6b8-f99f5fdd1faf?20200129163919 |
| location.reports.1.reportType | Location |
| location.assessmentServiceGroup.0.assessmentServiceId | 272 |
| location.assessmentServiceGroup.0.assessmentServiceName | Homecare |
| location.assessmentServiceGroup.0.status | Active |
| location.assessment.0.assessmentPlanPublishedDateTime | 2024-10-22 07:15:19 |
| location.assessment.0.ratings.asgRatings.0.assessmentPlanId | AP6175 |
| location.assessment.0.ratings.asgRatings.0.title | Ongoing Assessment for 3HA Care Services |
| location.assessment.0.ratings.asgRatings.0.assessmentDate | 2024-08-21 |
| location.assessment.0.ratings.asgRatings.0.assessmentPlanStatus | Active |
| location.assessment.0.ratings.asgRatings.0.name | Homecare |
| location.assessment.0.ratings.asgRatings.0.rating | Good |
| location.assessment.0.ratings.asgRatings.0.status | Current |
| location.assessment.0.ratings.asgRatings.0.commentary | 3HA is a domiciliary care agency, and at the time of our assessment, they were supporting approximately 183 people with a regulated activity of personal care. The assessment took place from 1 October 2024 to 15 October 2024. An announced si... |
| location.assessment.0.ratings.asgRatings.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.narrative | The service is performing well and meeting our expectations. |
| location.assessment.0.ratings.asgRatings.0.overallPeopleExperience | People and relatives were very positive about the staff and the management of the service. People were pleased with the care they received. They had consistent staff who they were familiar with and who knew their needs and respected their p... |
| location.assessment.0.ratings.asgRatings.0.overallPeopleExperienceDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.name | Caring |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.rating | Good |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.narrative | This service is caring |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.percentageScore | 70 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.name | Independence, choice and control |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.qualityStatementId | 17 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.0.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.name | Kindness, compassion and dignity |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.qualityStatementId | 15 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.1.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.name | Responding to people’s immediate needs |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.qualityStatementId | 18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.2.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.name | Treating people as individuals |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.qualityStatementId | 16 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.3.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.name | Workforce wellbeing and enablement |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.qualityStatementId | 19 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.0.topicareas.4.qualityStatementscore | 2 - Evidence shows some shortfalls in the standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.name | Effective |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.rating | Good |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.narrative | This service is effective |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.percentageScore | 75 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.name | Assessing needs |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.qualityStatementId | 9 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.0.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.name | Consent to care and treatment |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.qualityStatementId | 14 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.1.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.name | Delivering evidence-based care and treatment |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.qualityStatementId | 10 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.2.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.name | How staff, teams and services work together |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.qualityStatementId | 11 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.3.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.3.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.evidenceCategory.3.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.3.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.name | Monitoring and improving outcomes |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.qualityStatementId | 13 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.4.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.name | Supporting people to live healthier lives |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.qualityStatementId | 12 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.1.topicareas.5.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.name | Responsive |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.rating | Good |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.narrative | This service is responsive |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.percentageScore | 71 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.name | Care provision, Integration and continuity |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.qualityStatementId | 21 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.3.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.3.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.evidenceCategory.3.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.0.qualityStatementscore | 2 - Evidence shows some shortfalls in the standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.name | Equity in access |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.qualityStatementId | 24 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.3.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.3.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.evidenceCategory.3.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.1.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.name | Equity in experiences and outcomes |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.qualityStatementId | 25 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.2.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.name | Listening to and involving people |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.qualityStatementId | 23 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.3.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.name | Person-centred Care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.qualityStatementId | 20 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.4.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.name | Planning for the future |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.qualityStatementId | 26 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.5.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.name | Providing Information |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.qualityStatementId | 22 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.2.topicareas.6.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.name | Safe |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.rating | Good |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.commentary | At the last inspection, the provider was in breach of the regulations. They had failed to ensure clear guidance was available to staff about the risks to people’s health needs, medicines management and the safe recruitment of staff. At this... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.narrative | This service is safe |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.percentageScore | 72 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.name | Infection prevention and control |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.qualityStatementId | 7 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.0.commentary | People told us staff were aware of controlling the risks of infection when entering their home and providing personal care. A person said, “I feel safe because my staff member is always careful and uses PPE.” Another told us, “The staff are... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.1.commentary | Staff confirmed they had enough supplies of personal protective equipment [PPE] such as face masks, aprons and gloves when providing care to people in their own homes. A staff member said, “There is enough PPE available. I use it after wash... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.2.commentary | People were protected from the risk of infection as staff had received infection, prevention, and control training. They knew what process to follow to keep people safe. The provider had policy and procedures in place for infection preventi... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.0.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.name | Involving people to manage risks |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.qualityStatementId | 4 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.0.commentary | People told us they had been involved in discussing their plan of care when they first started using the service. Care plans and risk assessments were person centred and aimed to provide positive outcomes for people whilst maintaining their... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.1.commentary | Care plans provided clear information to staff in how to protect people whilst giving choice and control over their lives. This included how people were moved, positioned and used equipment; their skin and personal care routine; and protoco... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.2.commentary | The system for assessing and monitoring risks had been improved. Area managers had a clear remit to ensure all assessment information was recorded, reviewed and updated when people’s needs changed. Care plan audits were undertaken to ensure... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.1.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.name | Learning culture |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.qualityStatementId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.1.commentary | People and staff were encouraged and supported to raise concerns, they felt confident that they will be treated with compassion and understanding, and would not be blamed, or treated negatively if they did so. Staff told us they had the tra... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.2.commentary | The registered manager had processes in place to learn from accident, incidents, safeguarding and complaints at the service. Staff had received training in how to report any issues and had the systems available to them to raise alerts direc... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.2.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.name | Medicines optimisation |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.qualityStatementId | 8 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.0.commentary | People were supported to take their medicines as prescribed. A person told us, “The care staff give me my medicines which are stored in a locked cupboard.” Another said, “The care staff are lovely no complaints at all. They manage my medici... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.1.commentary | Staff told us they had received training in medicine management and had regular competency checks to support them with medicines. A staff member said, “We get training on how to administer and handle the type of medicines before we go out i... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.2.commentary | Improvements had been made to the management of medicines. Care plans provided clear information as to the medicines people were taking, how they wished to take them and any ordering and collection of medicines. There were clear lines of ac... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.3.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.name | Safe and effective staffing |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.qualityStatementId | 6 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.0.commentary | People were mostly satisfied with the times they received their calls, and the staff involved in delivering their care. People said that if staff were going to be late, they usually received a phone call to inform them. A person told us, “I... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.1.commentary | Staff told us there were enough staff with the right skills and experience to care for people. They received support, supervision and training in their role. They had enough time to get to their calls and were not rushed. They worked togeth... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.2.commentary | Processes were in place to manage and monitor call visits, their duration and any late or missed calls. The electronic system provided information and alerts to the area manager if a staff member did not arrive at the required time so it co... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.4.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.name | Safe environments |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.qualityStatementId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.5.qualityStatementscore | 2 - Evidence shows some shortfalls in the standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.name | Safe systems, pathways and transitions |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.qualityStatementId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.1.commentary | People were supported to access services and enable them to return home from hospital. This included admissions and discharge from hospital, and referrals to professionals, where people needed specific support. Managers and staff knew how t... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.2.commentary | There was positive feedback from professionals about the support offered by the service. A professional told us, “I have found communication is easier, faster and staff are happy to provide care notes and access to the person via their tele... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.3.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.3.commentary | There was a system in place to assess and ensure the service could meet people’s needs. People’s changing physical and mental health needs were discussed with them and recorded to ensure continuity of care. A professional told us, “Given th... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.evidenceCategory.3.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.6.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.name | Safeguarding |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.qualityStatementId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.0.commentary | People were protected from the risk of abuse and told us they felt safe using the service. A person said, “I am happy with the service. Of course, I feel safe with them, they are very caring.” Another person told us, “They do their best and... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.1.commentary | Staff had received training in how to safeguard people and knew how to raise any concerns with management or external agencies. A staff member said, “I know I am to report to my manager immediately of any safeguarding concerns or issues fol... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.2.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.2.commentary | The registered manager evidenced they had safeguarding policies and procedures in place including ‘whistle blowing’. These were in the process of being reviewed to ensure they were up to date. They told us staff knew how to report abuse and... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.evidenceCategory.2.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.3.topicareas.7.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.name | Well-led |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.rating | Good |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.commentary | At the last inspection, the provider was in breach of the regulations. They had failed to ensure an effective system for the oversight and monitoring of the quality of the service was in place. At this assessment, we found safe recruitment... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.narrative | This service is well-led |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.percentageScore | 71 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.name | Capable, compassionate and inclusive leaders |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.qualityStatementId | 28 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.0.commentary | Staff were from a diverse work force and there was clear guidance of zero tolerance of bullying, harassment, and discrimination. Staff could raise any issues of concern and felt these would be dealt with quickly. A staff member said, " Supp... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.1.commentary | The registered manager had the skills, knowledge, experience and credibility to lead effectively. They were open, honest and inclusive in their working approach and had a management team that worked well together. They had learnt lessons fr... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.0.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.name | Freedom to speak up |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.qualityStatementId | 29 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.0.commentary | There was a culture where staff felt they could speak up if they saw issues or poor practice in their work. They felt able to go to their area manager or the registered manager and be confident concerns would be investigated sensitively, an... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.1.commentary | Staff were reminded how to speak up during team meetings, supervision sessions and memos sharing information. The whistle blowing policy and procedure was accessible to staff should they wish to use it. A staff member said, “The company has... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.1.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.name | Governance, management and sustainability |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.qualityStatementId | 31 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.0.commentary | Staff were pleased with the systems which had been implemented following the last inspection. They had all worked together to ensure they followed guidance and complete their tasks to the best of their ability, wanting to make 3HA a good pl... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.1.commentary | Improvements had been made to the oversight of the quality and safety of the service. After the last inspection, the provider had employed a compliance and quality manager to oversee the quality and monitoring of the service. They had worke... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.2.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.name | Learning, improvement and innovation |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.qualityStatementId | 33 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.0.commentary | There was a positive culture at the service. The registered manager, area managers, care staff and office team had worked collaboratively to make improvements to care provision. Governance and management systems, information about risks, pe... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.1.commentary | The registered manager encouraged staff to speak up with ideas for improvement and innovation and actively invest time to listen and engage. There was a strong sense of trust between the management team and staff. A staff member said, “Ther... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.3.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.name | Partnerships and communities |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.qualityStatementId | 32 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.status | Not Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.0.evidenceCategoryId | 1 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.0.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.0.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.1.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.1.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.1.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.2.evidenceCategoryId | 3 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.2.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.2.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.3.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.3.commentary | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.evidenceCategory.3.commentaryDate | |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.4.qualityStatementscore | 2 - Evidence shows some shortfalls in the standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.name | Shared direction and culture |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.qualityStatementId | 27 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.0.commentary | Staff were very positive about working for the service. They were aware of the vision and values of the service and the ethos of what 3HA stood for. They told us the registered manager made a point of meeting them, coming to training sessio... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.1.commentary | There was a defined structure within the service, with clear roles and responsibilities. Staff appreciated the support they received from their area managers and office staff and felt part of the 3HA team. A staff member said, “I’m really h... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.5.qualityStatementscore | 3 - Evidence shows a good standard of care |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.name | Workforce equality, diversity and inclusion |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.qualityStatementId | 30 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.status | Assessed |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.0.evidenceCategoryId | 2 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.0.commentary | The registered manager had developed an inclusive workforce and recognized the value of diversity amongst the team. There were enough staff who worked well together, with flexible rota and working arrangements. Staff members’ individual nee... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.0.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.1.evidenceCategoryId | 5 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.1.commentary | Systems had been developed to identify staff training and support needs and to find ways these could be met to enable them to do their job better, considering their protected characteristics. For example, encouraging staff new to the UK and... |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.evidenceCategory.1.commentaryDate | 2024-10-18 |
| location.assessment.0.ratings.asgRatings.0.keyQuestionRatings.4.topicareas.6.qualityStatementscore | 3 - Evidence shows a good standard of care |
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